SYED JAWEDAN SHABBIR

Senior Human Resources and Business Operations Leader
Islamabad, PK.

About

Highly accomplished Senior Human Resources and Business Management Leader with over a decade of experience transforming organizational cultures, optimizing corporate infrastructure, and proactively engaging employees across diverse industries including tobacco, hospitality, and mining. Proven expertise in strategic HR planning, talent acquisition, performance management, and operations, consistently driving productivity and achieving significant revenue growth and cost savings. Adept at fostering high-performance environments and leading cross-functional teams to achieve strategic objectives.

Work

PMP/TML
|

Project Manager - Training & Development

Islamabad, Islamabad Capital Territory, Pakistan

Summary

Led training and development initiatives to enhance team performance and communication within a fast-paced project environment.

Highlights

Developed and fostered an inspiring team environment with an open communication culture, enhancing collaboration and engagement across project teams.

Achieved critical team goals and enhanced operational efficiency through effective task distribution and deadline management using the ConCore app.

Monitored team performance against key metrics, providing regular reports and actionable insights to drive continuous improvement and accountability.

Identified training needs and provided targeted coaching, leading to improved skill sets and overall team productivity.

Resolved team conflicts and proactively addressed feedback, fostering a positive and high-performance work environment.

Pakistan Tobacco Company / HRSG
|

Team Manager

Islamabad, Islamabad Capital Territory, Pakistan

Summary

Managed diverse teams across multiple regional locations, focusing on fostering open communication and achieving operational goals for a leading tobacco company.

Highlights

Cultivated an inspiring team environment with open communication, leading to enhanced team cohesion and performance across regional offices in Islamabad, Gilgit, Rawalpindi, Murree, and Muzaffarabad.

Achieved all critical team goals by effectively distributing tasks and managing deadlines, ensuring consistent operational delivery and project completion.

Monitored and reported on key team performance metrics, providing insights that informed strategic adjustments and improved outcomes.

Identified and addressed training gaps through targeted coaching, enhancing team capabilities and individual professional growth.

Proactively resolved team conflicts and incorporated feedback, significantly improving team morale and productivity.

TANDOORI GROUP
|

HOD-HR

Islamabad, Islamabad Capital Territory, Pakistan

Summary

Spearheaded comprehensive HR and operational strategies, driving significant revenue growth and cost efficiencies for a prominent hospitality group.

Highlights

Devised and implemented staffing and human resource practices that achieved an average of 9% revenue growth, reducing locations by 30% and employees by 27% while increasing revenue per location/employee.

Piloted a new B-to-B staffing model, which successfully increased revenues by 17% and product sales by 32%, demonstrating innovative talent acquisition strategies.

Reduced overall staff by 41% in 2017-18, maintaining profitability and generating double-digit sales growth through strategic workforce optimization.

Initiated cost-saving programs, resulting in monthly savings of approximately Rs. 2.3 Million, significantly improving financial performance.

Played a key role in the successful implementation of ISO-9000 (Quality Management) and ISO-22000 (Food Safety Management System) certifications, enhancing organizational compliance and standards.

SERVICO INTERNATIONAL
|

Human Resource Business Partner

Islamabad, Islamabad Capital Territory, Pakistan

Summary

Served as a strategic HR Business Partner, aligning human capital initiatives with business objectives for a major client, Pakistan Tobacco Company.

Highlights

Advised on and facilitated change management initiatives for a transition impacting nearly 750 employees from Punjab Central to North, ensuring smooth transitions and maintaining productivity.

Developed and delivered ongoing training programs on key issues like remote team building, high-performance culture, and employee engagement, enhancing workforce capabilities.

Provided data-driven analysis and recommendations in talent management, organizational assessment, and succession planning, influencing strategic decisions and optimizing workforce structure.

Managed annual Performance Management Development processes, including employee training, calibration, and appraisals, fostering a culture of continuous improvement and accountability.

Successfully implemented HRIS to streamline HR functions and enhance efficiency, alongside ensuring compliance through a 9-HR Matrix System.

GATELOGIX
|

Human Resource Consultant

Islamabad, Islamabad Capital Territory, Pakistan

Summary

Provided expert HR consulting services, developing strategic talent solutions and advising C-level executives on human capital management.

Highlights

Developed and implemented job success profiles, onboarding, leadership development, and succession planning programs, enhancing client recruitment and talent retention.

Presented and negotiated HR solutions with C-level Operations, Sales, HR, and IT professionals, securing agreements by demonstrating a tangible return on investment.

Counseled employees on manager-employee, peer-to-peer relationships, work-life balance, and organizational procedures, fostering a positive and productive work environment.

Advised management on legal, ethical, and moral disciplinary and termination practices, ensuring compliance and mitigating organizational risks.

Collaborated with clients to identify and address critical HR challenges, translating business needs into actionable human resource strategies.

TETHYAN COPPER COMPANY
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Human Resource Coordinator

Islamabad, Islamabad Capital Territory, Pakistan

Summary

Provided essential first-level HR support, coordinating recruitment, managing payroll processes, and ensuring policy adherence for a mining company.

Highlights

Coordinated the full recruitment, selection, and hiring process for Warehouse and Production positions, attracting and onboarding highly qualified candidates.

Managed payroll processes for both regular and off-cycle activities, ensuring accuracy and timely compensation for employees.

Created and designed professional correspondence, memos, charts, and presentation materials, ensuring accuracy and clarity for HR communications.

Facilitated and conducted new hire orientations, effectively onboarding new employees and communicating HR policies and procedures.

Conducted remote work performance analysis to identify cost-saving opportunities and improve operational efficiency.

Education

Preston University
Islamabad, Islamabad Capital Territory, Pakistan

Master of Business Administration (MBA)

Human Resource Management

Courses

Thesis: Retention of Core Employees in IT Sector of Pakistan

Final Year Project: Enterprise Resource Planning - An Introduction to HR Matrix

Awards

Best Trainer Award

Awarded By

Professional Recognition

Recognized for exceptional training delivery and effectiveness in professional development.

Best Presentation on "Time Management"

Awarded By

Professional Recognition

Awarded for delivering an outstanding presentation on time management, demonstrating strong communication and subject matter expertise.

Best Debater

Awarded By

Preston University

Recognized for superior debating skills during college and university, showcasing strong analytical and persuasive abilities.

Presentation Expert

Awarded By

Preston University

Acknowledged for exceptional presentation skills, indicating proficiency in conveying complex information clearly and engagingly.

Certificates

Microsoft Office Specialist Master Certification

Issued By

Microsoft

Project Management Support Certificate

Issued By

Professional Body

Skills

Human Resources Management

Strategic HR Planning, Talent Acquisition, Performance Management, Employee Relations, Compensation & Benefits, HR Policy & Procedure Development, HRIS Implementation, Succession Planning, Organizational Development, Workforce Planning & Development, Change Management, Labor Law Compliance, Employee Health & Benefits, Staff Coaching & Mentoring, Diversity & Inclusion, Recruitment & Onboarding, Payroll Management, HR Metrics & Analytics, Disciplinary Practices.

Leadership & Team Development

Team Leadership, Leadership Development, Conflict Resolution, Team Building, Employee Engagement, Coaching, Mentoring, Cross-functional Collaboration, Consensus Building.

Business Operations & Strategy

Strategic Planning, Operations Management, Business Process Improvement, Cost Reduction, Quality Management (ISO-9000, ISO-22000), ERP Systems, M&A Due Diligence, Digital Marketing, Brand Management, Data Analysis, Client Management, Project Management.

Communication & Presentation

Professional Communication, Presentation Development, Public Speaking, Negotiation, Stakeholder Management, Training Delivery, Report Generation.